Thu, 22 Nov 2007 13:40:32 GMT
Resultmaker is the creator of the Danish G2B portal Virk.dk’s sickness pay reimbursement system, which has just won a Digitalization Award in the Management category. The judges were particularly impressed by the high quality of the system as well as the fact that it is an enormous time saver for the companies doing the reporting and the municipal offices on the receiving end. In their decision, they stated:
||" The new system lowered the percentage of incorrect applications for compensation of sickness and maternity leave pay from about 50% to virtually zero. Further, a report that used to take about 15 minutes is now done in five. The gains are thus higher quality, a faster process and a reduction in societal costs that, with a fully implemented system, will be about EUR 40 million. A prerequisite for implementing the system was a considerable reorganization of the work processes involved – changes that required a clear focus on the part of management in several different organizations. "
The sickness pay compensation system is based on the standard software package Resultmaker Online Consultant™. It was therefore possible to use standard tools to ensure that companies fill out the forms correctly.
The solution integrates easily with external systems, letting the National Directorate of Labour check submitted reports before passing them on to the case workers in the municipalities – all of which is, of course, done digitally. This gives companies better service and improves efficiency for both the companies and the municipalities.
The sickness pay compensation system is a perfect example of the benefits that can be achieved with Resultmaker Online Consultant™, especially when – as in this case – the work process involves complex procedures and multiple parties.