Support is an essential building block in Resultmaker’s business relationships. Because Business Process Management is applied to critical business processes, it is one of the most important software investments an organization can make. It therefore requires fast and reliable support.
Resultmaker's experienced, customer-focused support organization provides timely, high quality service and support to ensure that our customers get the maximum value from their BPM investments.
Resultmaker’s customer support offers:
- A range of customizable support agreements that are designed to meet your requirements and to grow with the changing needs of your company.
- Web-based support that lets you check the status of your service requests at any given time.
- A well defined ladder of support steps that ensures timely resolution of even the most difficult problems.
- A partnership philosophy that builds up long-term relationships by combining your and our expertise.
Resultmaker support includes:
- Upgrades and patch releases for your Resultmaker products.
- Technical assistance by phone.
- Problem resolution.
Resultmaker Online Service Desk:
- Allowing customers and partners to report and track bugs and feature requests.
- Follow this link to open the Service Desk