Resultmaker .:. Innovative People .:. Decisive Technology > Solutions

Businesses in every industry face constant demands for consolidation of knowledge, documentation of tasks and optimization of work processes, so employees can concentrate on the things people do best and leave the routine tasks to machines.

Let us help you find the optimal solutions for your specific industry in response to this global challenge.

e-Government

Government authorities and institutions are increasingly faced with the need to modernize and improve their services and case handling. The long list of demands includes greater accessibility, faster and cheaper service, correctness, simplified rules and procedures, more automation and less dependence on specific employees, greater transparency, greater efficiency and a smooth integration of public institutions and systems with each other.

Authorities are expected to deliver more in a shorter time, while at the same time having to deal with reduced resources. The dilemma cannot be solved all at once: it requires adaptability and flexibility.

Resultmaker e-Government means:

Solution consultants who have extensive experience implementing e-government in Denmark, the Netherlands and Poland.
Standardized system integration based on XML – for example, the Danish standard OIO XML or other national standards.
Tested standards for user-friendly e-forms.
Secure and flexible process automation: you decide when and to what extent implementation takes place.
Service Oriented Architecture and open standards.

Read a comprehensive explanation of how we bring Danish citizens closer to their government (subsite in Danish)

Banking and Finance

With financial advisors taking on an increasing palette of products – pension plans, insurance policies, investment, personal finance plans – the legal requirements for control and reporting have also increased. Keeping track of procedures, documentation and reporting is starting to become a more demanding activity than basic business practices.

The typical financial advisor is both well trained and motivated. But the tasks have become a moving target, filled with complexity, products that are constantly under development, and rules and markets in flux. And all at a steadily increasing pace!

Resultmaker Banking and Finance means:

The ability to give your clients documented, objective and consistent recommendations that are based on experience and are free of errors.
Reduced case handling time, faster throughput, and no more duplication of effort.
Simpler procedures for financial advisors, so they can use more of their time on value-adding activities.
Better dissemination of new information to everyone involved, so changed conditions can be taken into account in sales and consulting.
Improved decision-making abilities for non-expert personnel, supported by best practice guidelines.

Health Care

The health care sector is under constant pressure to reduce waiting lists, treatment time, errors and costs, and at the same time increase the quality of treatment. Many patients experience a long wait between their initial visit to the doctor and the start of an effective treatment. Sometimes it takes only one try, other times two or three.

The process of examining and diagnosing a patient and implementing the most appropriate treatment is extremely complex and involves large amounts of data and extensive analysis. To meet the public's demands, it's critical to have access to dynamically updated knowledge about the patient's condition, the nature and causes of the illness, and the results experienced in similar cases. Furthermore, the data collection, data handling and communication processes must be secured against error.

Resultmaker Health Care means:

Automation and standardization of the clinical process, including validation and allocation of the relevant resources at each step and the possibility of simultaneous action. This achieves a general reduction in errors and elapsed time.
Validation, standardization and integration of patient data from a variety of sources.
Documentation of diagnoses and the collection of experiences gained from innumerable similar treatments to form the basis for decisions about treating future cases.
Improved decision-making abilities for non-expert personnel, supported by best practice guidelines.

Manufacturing

Global competition continues to increase the pressure on manufacturing companies. Innovation – i.e., the ability to turn creative ideas into real goods faster, while at the same time reducing costs – has become an important parameter for optimizing competiveness.

What LEAN, 6-Sigma and similar approaches have in common is that the identified "room for improvement" requires change and hard evidence in order to realize the benefits: change in the way you do business and serve your customers; hard evidence based on process and manufacturing data to find that extra 0.2% of efficiency.

Two classic quotations sum up the challenge. "It is not the strongest of species that survive, but the ones most responsive to change" (Charles Darwin) and "In God we trust, all others bring data" (W. Edwards Deming).

Resultmaker Manufacturing means:

Making sure your "future state" becomes more than just a piece of paper in the drawer.
Acquiring a framework for monitoring business activity and helping you identify the next 0.2% of potential efficiency.
A solid process governance foundation that can manage all the process improvements caused by change.
Faster time to market for new ideas about the way you run your business.

Transport and Logistics

For each container shipped towards the East, four are shipped towards the West. Fuel prices are steadily rising. The increase in world population is causing freight volume to increase by the hour. These are just some of the challenges faced by the world's transport and logistics providers.

Globally, supply chain strategies are moving towards just-in-time delivery and other value-adding services. The result is a huge accumulation of inventory in the total supply chain. When a manufacturer of toys, clothing or cars depends on a logistics service provider to manage this liquid inventory location as well as the vast amount of working capital tied up in it, trust is a critical factor.

For the logistics service provider, the challenge is to ensure that no single activity or business process makes the supply chain more complex than it already is. Working capital must not be tied up without a proper, well documented cause.

Resultmaker Transport and Logistics means:

A solid foundation for measuring and optimizing business processes, so each process adds to overall customer satisfaction.
Verification and declaration of customs and security-related documents.
Handling of customer service requests.
Real-time tracking of the current state of the supply chain.